{"id":11365,"date":"2025-11-18T14:29:56","date_gmt":"2025-11-18T14:29:56","guid":{"rendered":"https:\/\/backlgrs.com.br\/?p=11365"},"modified":"2025-12-05T14:12:33","modified_gmt":"2025-12-05T14:12:33","slug":"busco-copy","status":"publish","type":"post","link":"https:\/\/backlgrs.com.br\/?p=11365","title":{"rendered":"BusCo &#8211; Agentforce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11365\" class=\"elementor elementor-11365\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebf8a3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebf8a3e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e3b0ebd\" data-id=\"e3b0ebd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f203a46 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f203a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atendimento 24\/7 com Agentforce<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e892b27 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e892b27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para garantir o atendimento ao cliente 24\/7 sem sobrecarregar o time da BusCo, implementamos o Agentforce para tirar d\u00favidas via Whatsapp.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b273855\" data-id=\"b273855\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75f8dfa elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"75f8dfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce.png\" class=\"attachment-large size-large wp-image-11421\" alt=\"\" srcset=\"https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce.png 1024w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce-300x300.png 300w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce-150x150.png 150w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce-768x768.png 768w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce-75x75.png 75w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/Quadrado-Agentforce-750x750.png 750w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48e583b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48e583b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55328db\" data-id=\"55328db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1d8dfc elementor-widget elementor-widget-global elementor-global-3575 elementor-widget-spacer\" data-id=\"b1d8dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4f7974 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4f7974\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d67cf6d\" data-id=\"d67cf6d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8cac77b elementor-widget elementor-widget-heading\" data-id=\"8cac77b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Sobre a Busco<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb273f elementor-widget elementor-widget-text-editor\" data-id=\"ebb273f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Criada atrav\u00e9s de uma parceria entre os grupos \u00c1guia Branca e JCA, a BusCo \u00e9 uma empresa de tecnologia em mobilidade 100% digital, que&nbsp; oferece viagens interestaduais com tecnologia avan\u00e7ada, pre\u00e7os mais competitivos e foco na experi\u00eancia do usu\u00e1rio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-840925c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"840925c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9661562\" data-id=\"9661562\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea5063f elementor-widget elementor-widget-image\" data-id=\"ea5063f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-1024x683.jpg\" class=\"attachment-large size-large wp-image-11449\" alt=\"\" srcset=\"https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-1024x683.jpg 1024w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-300x200.jpg 300w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-768x512.jpg 768w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-1536x1024.jpg 1536w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-750x500.jpg 750w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350-1140x760.jpg 1140w, https:\/\/backlgrs.com.br\/wp-content\/uploads\/2025\/11\/DSC08350.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-10680ed\" data-id=\"10680ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-036201f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"036201f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sobre o projeto<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f1b98 elementor-widget elementor-widget-text-editor\" data-id=\"d3f1b98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>Com uma frota inicial de mais de 40 \u00f4nibus, operados por parceiros em S\u00e3o Paulo, Curitiba, Belo Horizonte, Vit\u00f3ria, Rio de Janeiro, Florian\u00f3polis, Maring\u00e1 e S\u00e3o Jos\u00e9 do Rio Preto, a BusCo precisa de atendimento 24\/7 para garantir a melhor experi\u00eancia para seus clientes.<br \/><br \/>Para tornar essa opera\u00e7\u00e3o vi\u00e1vel com apenas 6 pessoas no time de atendimento, implementamos o AgentForce em apenas 3 meses. A ferramenta \u00e9 capaz de resolver por conta pr\u00f3pria cerca de 40% das d\u00favidas e solicita\u00e7\u00f5es dos usu\u00e1rios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f4f740 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f4f740\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e35071\" data-id=\"7e35071\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56646ca elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"56646ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Atuamos de forma colaborativa e estrat\u00e9gica<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d253d2 elementor-widget elementor-widget-text-editor\" data-id=\"9d253d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Confira o relato de C\u00e1ssio Castelluber, Head de Opera\u00e7\u00f5es na BusCo:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-885ec3e elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"885ec3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cCom a Backlgrs tivemos um time super capacitado para o projeto do Agentforce, que abra\u00e7ou a causa de forma muito forte e engajada, o que \u00e9 muito dif\u00edcil encontrar com outras consultorias .&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5d854ef\" data-id=\"5d854ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d58c37 elementor-widget elementor-widget-video\" data-id=\"8d58c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/rGslaMKf5Wk&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atendimento 24\/7 com Agentforce<\/p>\n","protected":false},"author":2,"featured_media":11421,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[110],"class_list":["post-11365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-stories","tag-agentforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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